We interviewed Casey Spigel, the store manager of Forever Wireless in Baltimore. Casey found out about SmartPay through Boost Mobile.
Need to check on the status for the last few SmartPay transactions you processed? Download the Disbursement Report from the “Reports” section of the Partner Dashboard so that you can reconcile your SmartPay transactions with your bank deposits.
With SmartPay, customers don’t have to wait until their smartphones stop working or are obsolete to get a new phone. They can get the phone they love today, and make low, affordable payments over time.
The Application Success Report is one of the most helpful reports because it helps you to track your completed SmartPay transactions and sales. It is one of several reports that are available to you via the SmartPay Partner Dashboard.
We’ve compiled a list of blogs to help you stay on top of the latest wireless industry news, as well as general mobile trends, so that you can help your customers find smartphones they love and use SmartPay to pay over time.
It’s important for customers to know how to access their SmartPay account details and manage their account. Giving them the knowledge to help themselves will improve their experience, as well as increase the likelihood that they will buy from your store and be satisfied with the experience. Here’s how you can help customers learn about SmartPay’s available self-service tools.
We reached out to Smartcell - Osceola in Kissimmee, FL, one of our top sales rankings in May, to learn more about their experience with selling SmartPay. Greg Martinez, the store manager, had a few thoughts to share, along with tips for other dealers.
Sometimes customers are unhappy with the items they’ve decided to lease and want to exchange them for something new. This is why we’ve released a new exchange feature to the SmartPay Store Site.
ePay and SmartPay began working together in 2013. The partnership has allowed thousands of wireless ePay dealers to offer a lease-to-own solution to their customers who want the latest smartphones. In order for SmartPay to better serve dealers, we are terminating the partnership. Rest assured, dealers can continue to transact with SmartPay, only it gets better.