Smartphones At Work

Smartphones At Work

How Smartphones Have Changed the Ways We Work

Smartphones have transformed how we conduct business in many facets of our economy. Perhaps we use mobile devices on the job, rely on them for internet access, run an entire business from our smartphones, or participate in the gig economy. Even if we don’t drive for Uber or Lyft, we may use a ridesharing app to get to and from work, or apps like Waze to find an alternate route home when traffic is too congested. Perhaps we use our smartphones to take notes, plan our day, arrange childcare, or check email. Scheduling apps also make it convenient for hourly workers to swap shifts, and for job seekers to search for their next role.

According to the Pew Research Center, 28% of Americans have used a smartphone during their job search. Of these mobile job seekers, 50% have used their smartphone to fill out an online job application. (Note that these statistics are from 2015, so imagine how many mobile job seekers there are now!)

When a customer walks into your store, they may not necessarily know which smartphone they want to get. Ask if (and how) they use their smartphone for work. Then, encourage them to apply for SmartPay so they can lease the smartphone that is most suited for their needs, and pay over time in affordable, flexible payments.

The Future of Work

The future is here, and the workspace ecosystem is evolving. Companies now have an assortment of communication, collaboration, and cloud storage tools to choose from.

Not too long ago, desktop computers were a common sight in the office. Now, laptops are the default. As explored by the Microsoft Surface and iPad Pro, tablets may have the potential to replace laptops, but what about smartphones?

The Samsung DeX dock can transform your Samsung Galaxy S8 into a desktop. This type of setup allows workers to streamline the devices used at work, and would also be cost-effective for companies because they won’t need to provide each employee with a laptop. (Consider that the remote workforce is expanding as well.) Furthermore, the dock takes up less space on the desk than a laptop. Time for a meeting? Just disconnect the smartphone from the dock and bring it with you without missing a beat.

This research from Fuze (a leader in cloud-based Unified Communications) suggests that the App Generation, the youngest group after millennials (and who are about to enter the workforce) will be seeking work at companies that utilize the latest technologies. Fuze observes, “The App Generation is used to face-to-face being their key means of communication. However, differing from the generations that preceded them, the face-to-face communication that they are used to is often asynchronous, instantaneous, and pervasive – especially in their mobile environment.”

Mobile devices can also play a role in training employees, via the “microlearning” approach – “bite-sized” digital lessons, often delivered in a video or interactive format. This approach may be more compatible with how we process information these days, in juxtaposition to a more traditional classroom arrangement.


How does your smartphone help you at work? Leave a comment to let us know.

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